As has become crystal clear in the past ten years, supporting and aligning a multigenerational workforce is imperative to establish and maintain a terrific work environment. But . . . each generation is different. Without understanding and recognizing this phenomenon, problems are sure to arise: miscommunication, frustration, anger and conflict, to name a few. In educational arenas, instructors are also challenged with a new generation that learns in all new ways.

Discussed in this session are the influences and messages that helped formulate the attitudes, expectations, and values unique to each generation, as well as how organizations can better align themselves to meet differing generational needs. This session goes way beyond the “what” and examines the “how” to assure generations do well together and begin understanding how to build their educational offerings for a multi-generational customer base. All set within the context of rock and roll.

Key Takeaways:
Better understand each generation within your organization and the students you teach; Identify key strategies to unify different generations and enable them to draw on the creativity, expertise and ability of all; Understand new ways to effectively communicate to students, staff, and constituents from all generations


Debra Zabloudil (Presenter)
The Learning Studio, Inc.

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